Privacy Policy

Your Privacy Matters

At Recovery Trading, we respect your privacy and are committed to protecting your personal information when you use our website, place an order, or contact us.

This Privacy Policy explains what information we may collect, how we use it, and how we protect it.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

• Full name
• Phone number
• Email address
• Delivery address
• Billing information
• Order and purchase details
• Information you provide when contacting our support team

We only collect information that is necessary to provide our services and process your orders.

2. How We Use Your Information

We may use your information to:

• Process and confirm your orders.
• Contact you regarding your order.
• Arrange shipping and delivery.
• Confirm deposit and payment details.
• Provide customer support.
• Handle warranty, return and replacement requests.
• Improve our website, products and services.
• Send promotional updates or offers when you have chosen to receive them.

3. Order & Delivery Information

When you place an order, your contact and delivery information may be used by Recovery Trading and relevant delivery providers to complete your order.

We may contact you by phone or WhatsApp to confirm your order, delivery details, deposit requirements and shipping information.

4. Payment Information

Payment information is handled through the applicable payment method or payment provider.

Recovery Trading does not intentionally store complete payment card details on its website.

Payment information may be processed by third-party payment providers according to their own privacy and security policies.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and provide essential website functionality.

Cookies may help us:

• Keep products in your shopping cart.
• Remember certain preferences.
• Understand how visitors use our website.
• Improve website performance and functionality.

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

6. Sharing Your Information

We do not sell or rent your personal information.

Your information may be shared only when necessary to provide our services, including with:

• Delivery and shipping providers.
• Payment service providers.
• Website and technical service providers.
• Authorized warranty distributors or agents when required to process a warranty claim.
• Government or legal authorities when required by applicable law.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration or disclosure.

However, no online system can be guaranteed to be completely secure.

8. Third-Party Services

Our website may use third-party services such as payment providers, shipping services, analytics tools or other external services.

These services may have their own privacy policies and terms. We recommend reviewing their policies when using their services.

9. Marketing Communications

If you choose to receive marketing communications from us, we may contact you with information about:

• New products
• Special offers
• Promotions
• PC hardware deals
• New arrivals

You can request to stop receiving promotional communications at any time.

10. Your Privacy Rights

You may contact us to:

• Ask about the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information where applicable.
• Ask questions about how your information is used.
• Withdraw consent for certain communications.

Some information may need to be retained when required for legal, accounting, warranty or order-related purposes.

11. Children’s Privacy

Our website is intended for general customers and is not specifically directed toward children.

We do not knowingly collect personal information from children for marketing purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements.

Any updates will be published on this page with the revised date.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact us:

Recovery Trading

Phone / WhatsApp:
01011545203

Opening Hours:
Every Day — 1:00 PM – 10:00 PM

Location:
El Tahrir Mall, El Bostan
Level 9 & Level G

Recovery Trading

PC Hardware & Gaming Solutions in Egypt.

Last Updated: September 2026